I like M&S and I am a good customer, therefore, especially after my recent experience in the East Dulwich store (Lordship Lane) , I need to tell you something about the bakery department. The bread is wrongly displayed as it is set too low and with no protection at all. When people approach the department the bread is often touched by people's coats or bags.. it is not protected by the customers hair, sneeze, or cough. All the bakery products are left for hours in these conditions. Furthermore, two days ago I saw an employee lining up all the muffins on the shelf with bare hands, no gloves, no tools!