Good old M&S! Find the quality/price equation usually good with M&S. Mostly buying children's clothes and school uniform, I think the products to be of good or very good quality at fair prices. There are cheaper sellers and more expensive, but I am comfortable with M&S as a good middle path! For some reason, the website does not work well on my default browser - Firefox. Text is rough and 'grainy'. Often use "Collect in Store" as its free. Not impressed with £4 home delivery charge, especially if its on something small/cheap like 2 pack boys' school shirts at £8. 50% of product price on standard delivery charge? On the odd occasion I have had to call customer service, they've been very helpful, knowledgeable and efficient. So overall, very happy with almost all aspects of my M&S transaction.