Bought Garden furniture in 2015. By 2017 it was disintegrating as the wood it was made of was so soft it got got water logged and the chair backs started sheering off Apart from the very poor quality of the product, the customer service to address the problem was appalling. There seems to be a computer says no regime with no one taking responsibility and impossible to ibe put through to management. I will never buy furniture at Marks and Spencer’s again and would never recommend that my friends do so. It is a very different service from the clothes and food departments when they are always keen to help the customer.