E-Card Gift Voucher ordered as a ‘surprise’ 60th for my sister in UK on 20 Nov. Order,payment,email address & despatch date 2.12.2018 were confirmed by MS. It did not arrive. Complained via Australian and UK web sites. After 3 days I received a response it had been despatched on 12.2.2018 - a ‘past’ date !!! Sister in UK rang MS Customer Service and explained, they contacted International and authorised a resend on 5.12.2018. This would be a convenient service from Australia, however, I have no confidence in MS ability to operate this ‘flawed’ system.
6 years ago
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