I have received one 3 seaters and one 2 seaters of Berkeley sofas today. I must said, M&S has an excellent delivery team, I have bought furniture from many other popular shops and some of them are very good but must say M&S delivery experts are outstanding, very polite, friendly, well handling of all the furnitures , and tidy everything before the leave your home. Must give a thumb up to all these people. Anyway, The reason I write about this sofas is because they are not as bad as other customers’ review. I have tried them in the shop and they met my requirements, reasonable price, good support; may be required cushion for extra comfort. I took the advice from the Salesman of the durable material, and they look great my living room. The cushions do puckered a bit, but this is normal as they are well packed and need to “rest” for few days before the shapes are back to normal, so we have to be a bit patient to these foam sofa, just like roll up memory foam Mattresses. They do smell a little bit, as I said, they are new, the foam need to air out for a certain time. Again we have to wait for a while before we get use to them. Don’t be put off by one or two reviews, give yourself a chance to try them out. Give a chance to M&S, it has established in UK and worldwide for many years, and there are many shops closed down on the high street, we certainly don’t want this to happen to M&S as it grows up with us in many generations. * I am not M&S staff or related to this shop , but just to express my comments in regards to all those negative reviews.