Staff at click and collect will no longer allow customers to pay at their till. As I walked through the store to collect my order I noticed a couple of items I liked and took them with me to click and collect till. I waited to pick up my order, asked if I could pay there (no-one waiting behind me) and was told to go to the main till to join the queue, very poor customer service.
5 years ago
Marks And Spencer has a
2.8
average rating
from
2,158
reviews
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