In M&S Aberdeen staff in men’s clothing had no idea what was actually in stock in the store. Two of the staff members had such poor interpersonal skills they would not even look me in the eye and one left me standing silently for several minutes while she tried and failed to see what was in stock using a handheld device. She did not even explain what she was doing or interact with me in any way. So disappointed as the menswear section used to have excellent personal service. Staff need urgent customer training.
5 years ago
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