The young lady at checkout was lovely and offered a great service in Elgin store. HOWEVER, it is unacceptable to be asking people for a donation to a charity at checkout (when you are unable to have charity boxes out). Some people already give to charities and do not need to be asked directly like this. When offered yet another free tote bag, that I declined as I have two. I suggested Marks and Spencers donate the cost of them to the charity instead as I'm quite sure it will mount up to more, be better for your declining reputation and stop awkward moments for poor members of staff having to ask customers face to face at checkout to donate. YOU donate the cost of those bags. Let people donate of their own accord, do not be asking people at checkout.