We had the wrong dishwasher installed (honest mistake by the company) but getting the issue resolved has been a nightmare. After reporting the issue to the customer service team I had to chase repeatedly to get updates and was repeatedly promised callbacks that never happened. When I finally got through to one of the managers, she said they're happy with their turnaround time with resolving the issue, despite the fact that the correct dishwasher is still nowhere to be seen and we're stuck with the wrong dishwasher which we've been told we can't use in the meantime! Will definitely be going elsewhere for future appliances - better to spend that bit extra and know that when there's an issue it'll be resolved without days of chasing and hassle!