Marks Electrical Reviews

4.60 Rating 619 Reviews
90% of reviewers recommend Marks Electrical
725 Review Views (past 24 hours)
07AM - 9AM
38 Review Views
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42 Review Views
11AM - 1PM
37 Review Views
1PM - 3PM
81 Review Views
3PM - 5PM
54 Review Views
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136 Review Views
7PM - 9PM
72 Review Views
9PM - 11PM
82 Review Views
11PM - 1AM
23 Review Views
1AM - 3AM
54 Review Views
3AM - 5AM
63 Review Views
5AM - 7AM
43 Review Views
07AM
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A: Big Online Retailers with Unhappy Customers.
B
B: Big Online Retailers with Happy Shoppers
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C: Niche or Smaller Retailers with Unhappy Customers
D
D: Niche or Smaller Retailers with Happy Customers
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freeNET Electrical
Online Presence - 12.5%
Customer Satisfaction - 100%
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TheWrightBuy
Online Presence - 37.5%
Customer Satisfaction - 92%
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Amazon UK
Online Presence - 100%
Customer Satisfaction - 84%
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SINKS-TAPS.COM
Online Presence - 25%
Customer Satisfaction - 76%
Marks Electrical
Marks Electrical
Online Presence - 50%
Customer Satisfaction - 67%
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John Lewis
Online Presence - 87.5%
Customer Satisfaction - 48%
ao.com
ao.com
Online Presence - 62.5%
Customer Satisfaction - 39%
Currys
Currys
Online Presence - 75%
Customer Satisfaction - 25%
Unhappy
Customer Satisfaction
Happy
Low
Online Presence
High

About Marks Electrical: Leicester based appliance retailer, always has good prices.

Visit Website

Phone:
0116 2 515 515

Location:
111-115 King Richards Road, Leicester United Kingdom

Categories:
Appliances
Electrical Retailers
Home Appliances

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"My post is not going to be as good as the others. I had a very bad experience with Marks Electrical. Bought the very expensive oven just after Christmas, delivered next day, unfortunately it was faulty. It took few days to get the agreement to exchange for new one. I was informed that the waiting time is 8-14 days. Three weeks later no response. Got in touch with ME to be told that I have to wait another two weeks, two weeks later again- no communication. Rang again to hear that my oven wasn’t ordered till 23.01 - two weeks after the first phone call!!!! Now I have to wait another week... Customer service is very poor, no communication at all!!! That not everything I left feedback on ME website that was never published!!!!! Shocking"
1 Helpful Report
Posted 5 days ago
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"Sorry that I havent used them sooner"
Helpful Report
Posted 3 weeks ago
"Bought an item, selected delivery date, but due to work commitments, I couldn’t be in to take delivery..... they will not deliver to a safe place, or change delivery address, so your basically stuffed. I contacted customer service via email..... no answer. I phoned customer service on Tuesday, enquiring as to wether It was possible to arrange another delivery date, and was told they’d get back to me..... I heard nothing. I contacted customer service on Wednesday, and spoke with the same woman who told me she’d phone me back that day...... I heard nothing. Today, Thursday, I’ve received a text informing me that my money has been paid back into my account.... minus £50.00! The moral of the story is..... shop at a more reputable store who use a choice courier, as this outfit prey on the publics desire to buy goods cheaper......then after adding the requirement of a signature on receipt its £50.00 in their pocket should you not be in to take delivery..... easy money suckers!!"
1 Helpful Report
Posted 3 weeks ago
"Very pleased with service. Rapid delivery and on time. Love my new washing machine. Real value for money"
Helpful Report
Posted 3 weeks ago
"First time I’ve used Marks but won’t be the last. First class service all the way from ordering to delivery."
1 Helpful Report
Posted 3 weeks ago
"First class in all respects. Our tumble drier was carefully delivered in super fast time by Lee Freer who was very pleasant and helpful. We have purchased goods from Marks Electrical before. It is the best supplier of electrical appliances by far!"
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Posted 3 weeks ago
"Great service, delivered at set time."
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Posted 3 weeks ago
"Fantastic service. Arrived earlier than arranged by polite proffessional guys. Would recommend. Great experience from begining to end."
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Posted 4 weeks ago
"Excellent communication. Arrived in timeslot .well happy"
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Posted 4 weeks ago
"Great product,excellent price,superb service"
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Posted 4 weeks ago
"Excellent knowledge when speaking to marks electrical about which tumble dryer to purchase. Delivery information & advance notice of time slot so helpful. Delivered on time & a great price. Better than John Lewis."
Helpful Report
Posted 1 month ago
"Excellent selection of products. We received very good service; the guy that we spoke to was very knowledgeable and helpful without being pushy. The price we paid was competitive with our research to that point. We collected the product there & then and brought it home. We will use them again and recommend them to others."
Helpful Report
Posted 1 month ago
"New gas oven and hob fitted expertly in a professional manner right on time. Top marks!"
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Posted 1 month ago
"Good price and service, with speedy ‘time-slot’ delivery. Would definitely recommend."
Helpful Report
Posted 1 month ago
"Brilliant customer service. Ordered a washing machine at a much better price than Currys. Placed the order at 15.00 hours on Friday, delivered at 06.50 on Saturday in Warrington. No surcharge for Saturday delivery. Phone call prior to delivery to advise of pending arrival. Old machine and packaging taken away. Brilliant value for money with outstanding customer service."
Helpful Report
Posted 1 month ago
"Had new fridge freezer delivery today. Excellent customer service also was good to be able to choose my own delivery date at checkout. Everything with this company is top notch service and highly recommended."
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Posted 1 month ago
"The first time I have ordered from this company, but was impressed with the service received. Order was placed online and I was kept informed of delivery date and time. A very pleasant delivery driver who phoned when he was 15 minutes away. Fantastic service and reasonable price."
Helpful Report
Posted 1 month ago
"Excellent service from start to finish !! I bought a rangemaster oven on line . Had it in my home within 4days . And the price was very competitive ."
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Posted 1 month ago
"Great delivery driver!"
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Posted 1 month ago
"Ticked every box 100%"
Helpful Report
Posted 1 month ago
Marks Electrical is rated 4.60 based on 619 reviews

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