Disgusting customer service. Ordered a range cooker with warranty. This is clearly stated on my invoice. Called emailed several times over the last month. Only to be told that they just don't do that warranty anymore even though they are still active on their website. No one ever calls you back or has any empathy. Que positions on the customer service line suspiciously always starts at 29 regardless of how early you call, resulting in over an hour wait for every call. It's a disgrace that these companies are allowed to trade in the UK. Don't waste your time buy from somewhere else.