I purchased a TV from Marks Electrical, and it arrived with severe banding on grey screens. Since I was well within the 14-day return period, I assumed returning it would be straightforward—how wrong I was. Marks Electrical claims that simply plugging in and turning on the TV means it’s "installed," making me ineligible for a return. Instead, they are forcing me to go through another company’s notoriously awful support team rather than handling the issue themselves. The TV wasn’t even wall-mounted or permanently set up; it was just placed on a shelf with the monitor feet attached. Yet, they still refuse to take responsibility. This is an absolute disgrace—terrible policies and even worse customer service. I wouldn’t recommend Marks Electrical to anyone. Avoid at all costs!