June Copplestone
I bought a Fridgemaster fridge online from this company for £209. The first fridge that was delivered, the door kept falling off. That fridge was replaced without any quibble by Marks Electrical and a replacementdelivered. 8 months later the fridge started to fail. I called Marks Electricals and they gave me the number to call Fridgemaster and get an engineer out. The engineer said the door on this fridge was also faulty and had come away from the fridge housing, he also told the fridge had been dropped from some height and was damaged. This meant my warranty was null and void and now Marks Electrical are refusing to do anything to replace or repair my fridge because I accepted a faulty item and then took 8 months to realise it was faulty! If I had know it was faulty I would not have accepted it, obviously, given I had returned an earlier fridge. Given I couldn't pick the fridge up, it seems obvious that I could not have dropped it. Buyer beware, I have been sold faulty goods and have no recourse to consumer law to put it right. Be very careful what you buy from this company.
7 years ago
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Marks Electrical has a 4.6 average rating from 1,102 reviews

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