i bought a Hoover HOCT3L517ESK-1 Fridge Freezer of Marks Electrical ebay site that did not work from day one . i left it for 4 hours before turned it on didnt no at at first that the temperature would not work at all would not move up or down i read the manual & looked on line & what was doing was right but it would not change from 6. i tried getting intouch with there ebay sites to complain took days to get a reply i even tried there main website no look tried ringing can not to though to them its just a night mare . now just been fobbed of saying get in touch with Hoover to sort it out but i bought this of you & was faulty on same day was delivered to me i just want it picked up & a new one or a full refund i wont be useing Marks Electrical ever again they dont really want to no you when you spent your money