A WARNING about this company! When searching for a range style cooker Marks Electrical came out on top for price, I believe there is a reason for that! The sales team were great but the after sales team were the worst I have come across. They advertise £75 cash back, I have never received a PENNY! Its not just the fact that both cooker and hood arrived damaged but upon approaching the company about this no one returned my emails! After constant attempts to get some response i finally get an admission that the hood is damaged and am told they will refund me £7. They state that I need to provide them with the serial number of the cooker and they will have the relevant parts replaced, which I provide. I asked if these products were factory seconds and I got no response once again! Two months pass and no parts arrive. After numerous attempts to contact them I decide to ring them once again and they tell me because I did contact them quick enough they will not do anything about the damaged £850+ cooker. POOR AT BEST CUSTOMER SERVICE - NO CONTACT-CASH BACK A CON! - DAMAGED PRODUCTS-MOST LIKELY FACTORY SECONDS- do not buy from this company UNLESS YOU WANT TO BE PROVIDED WITH SUB QUALITY DAMAGED PRODUCTS THAT THIS COMPANY WILL TAKE NO RESPONSIBILITY FOR!!!!!