The number of hoops one has to jump through to validate an M&S pass is grotesque. And in my case they didn't even work. I cannot see the state of my credit card account online. A robot will give the total if I telephone, but for the details I have to wait for the paper statement. As for speaking to an actual human being, telephoning has been outsourced to heaven knows where, and one struggles to understand incomprehensible accents.
1 year ago
Marks and Spencer Bank has a
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