BUYER BEWARE! If you sign up for their membership, they can change your monthly charges without your approval. Also, since they were closed during COVID, my sessions built-up. They offer a "freeze-plus" option that will allow you to use your session as long as you are willing to pay $10/month (for something that you've already paid for). You either have to pay for the freeze-plus or go back to your regular monthly fee if you want to use your sessions. Then after you've been on 'freeze-plus' for 6 months, they will automatically start charging you the full monthly membership fee and will not refund your money if you call and tell them that you didn't want to go back on full-membership. I believe that this is an illegal action, since they closed their doors during COVID and you didn't have an option to use your sessions. I highly advice not joining any Massage Envy.