I was a member for over a year at North Myrtle beach location. In the past 4 months the front desk personnel changed frequently. I would schedule multiple appointments in advance so I could get the therapist I liked. Then I would be told the appointments were never booked. I decided to stop the membership and went for my final massage. I confirmed it the week prior and was told I had one 60 minute session left. Today I had my final massage with Nathan, who is fabulous BTW! I went to check out and they told me I only had 30 minutes. They charged me $46 and offered NO apology for the mistake. I would not recommend them to anyone for that reason.