I had been to Massage Envy several times years ago. After asking for medium to deep tissue massage, I was assigned to a practitioner known for mild pressure massage but I could ask them for heavier massage where needed. I requested heavier or deeper pressure as the session progressed. They acknowledged my request but pressure was NEVER noticeably increased. I have enjoyed several professional massages in my life. I have always walked away with a feeling that deep discomforts had been relieved. This time not so much. It was a light touch nice but not beneficial. This is the first time that I have been disappointed with a massage from massage envy or anywhere. I mentioned it to the assistant managers on hand. They were busy trying to sell me a membership. After wasting $85.00 for a massage I could have received at home and they offered no remedy and I declined. I did leave an additional gratuity for the masseuse.