Very poor services. I have been sent the wrong product twice in a row, haven't received any apology and still waiting to receive the return details. The online chat and WhatsApp are broken, and after an hour on hold with customer support I spoke to an unhelpful lady who told me to send an email, which I did, and I still haven't received a response. I'd recommend avoiding making purchases from Massimo Dutti.
4 years ago
Massimo Dutti has a
1.5
average rating
from
95
reviews
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