I bought an item less than 7 days ago and it went on sale. Spoke to an agent and they won’t do price adjustments… in the US most retail clothing stores will honor a price adjustment within 7 days (e.g banana republic, Anthropologie, etc). I believe this is Inditex policy which is great for Zara a discount store, but Massimo Dutti prices are not discount. Also, customer service agent didn’t speak English very well, repeated my situation a few times and he could understand me…
3 years ago
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