Absolutely appalling customer service experience after purchasing a jumper that fell apart after just one evening's wear. Multiple issues including snagging, the label constantly showing, and bobbling were dismissively attributed to 'wear and tear' by the company. It's shocking and utterly disappointing how they showed no intention of trying to resolve the issue or acknowledge the clear faults. The lack of responsibility and disregard for consumer rights have left me utterly disgusted.
3 weeks ago
Massimo Dutti has a
1.6
average rating
from
78
reviews
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