Bought some items worth £150 on Nov 10 2020 and still yet to receive them. This were initially delivered to store and because of the lockdown Matalan decided to delivered the item to billing address without me requesting for it. On the 30th of October 1 item out of 22items was delivered to my door with a proved. I have since been calling their customer services, sending emails without any good response. been to store, only for them to ask me to go back to customer service. This item were meant to be Christmas gift which are obviously useless now but at least I should be entitled to my money back. I will go to every review website until my money is refunded.