I placed an order with Matalan on the 10th April, it has been with Hermes since the 13th and the tracking said they expected to deliver on the 14th but it has not left Hermes yet. Emails to Matalan are returning that they are experiencing delays and to be patient, but this is about a delay with Hermes, and I cannot get anyone to look into this. No phone services, email only and fobbed off every time. Very poor service. Do NOT order from them
4 years ago
Matalan has a
3.6
average rating
from
1,877
reviews
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