Honestly if I could leave zero stars I would. After my order not turning up I emailed only to get an automated reply so I emailed again, after half a dozen emails I rang customer services who told me the parcel was out for delivery, it didn't turn up so I rang again to be told the parcel hadn't left the warehouse and would be sent out to me, again no parcel so rang again to be told the parcel had gone missing and they would issue me with a refund. So someone along the line has been telling porkies. Let's hope I get my refund!! I will never be using Matalan again. My order from Next came within two days, no bother.