Shocking customer service. I ordered a jacket online (because I live no where near a store) it arrived with a security tag attached. I contacted the company explaining the situation and after a few emails between me and them, they refused to pay for the cost of a return and all they would offer me was a 10% off voucher! Something you can find anywhere online.
3 years ago
Matalan has a
3.6
average rating
from
1,877
reviews
