Ordered items on line. Despite ordering fragile items, everything was thrown into plastic bags with no additional packaging. I have no idea how Matalan thought they could be delivered safely when posted out like that. The plastic bags had been split in transit and everything was either smashed or damaged. Had to take everything back to store for refund where the assistant seemed neither surprised nor bothered and made absolutely no comment at all! All round a really poor experience of Matalan
2 years ago
Matalan has a
3.6
average rating
from
1,858
reviews
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