I called into my revamped store in Washington Tyne and Wear. It used to have about 12 changing rooms for men and ladies now they have 3 for both sexes. The queue was massive. Then when I went to pay all the tills have been taken out only to be replaced with 2 self services till which again the queues were long. It was a hot day with no air condition on. Before if the queue was long they would put another till on. But this can be done now. The staff were trying there best to get everyone through but with only the self services till available theres not much they can do. I cant believe the new revamped store is worse. It will be a while before I will be going back.