Matalan should be ashamed of themselves..You place an order online as the stores don't stock everything.Surprise Surprise it doesn't arrive instore for click & collect. Declared a missing parcel by Evri delivery team. I know Evri is not the best sometimes but surely can't be their fault all the time.I'm convinced Matalan is not sending out the parcels & keeping our cash for some length of time before refunding.Come on Matalan if Evri is that bad why do you continue to keep using them.Will never order online ever again or for that matter I will never go back into your stores ever again.Your customer service instore is as bad as your online service which is nonexistent.