So disappointed by Matalan and their customer service. Goods promised for 4-6th Nov. Did not turn up and customer service had to be chased several times for any information regarding the order. Then they decided it was lost and they would issue a refund which then did not include the delivery charge. What a liberty. The goods never arrived and they then send you an email to say they are refunding your returned goods. I will not be ordering from them again nor going in store. Their customer service and attitude to customer service is way below an acceptable standard.