The sideboard I purchased is fine.
Arrangements for the delivery were extremely poor; nobody took any notice of my attempt to change the date which was just imposed on me! Then when I stated that I would not have time to unpack the item until a week later I was told over and over again that this was too bad and I still only had two days to report any damage!!!
Why don't the delivery guys unpack the furniture like other companies I deal with; then I could have checked it and I would not have had all the trouble of getting rid of a huge box and packaging which I had to cut up to fit in my car!!!
All in all, the furniture is good but your customer service was very poor!!!
9 years ago
Matalan has a
3.6
average rating
from
1,877
reviews