I queued to pay for my goods in the line that you pay a member of staff, I waited a fair while for this only to be told if I was paying by card I could only pay at a self service till. I did not want to pay by self service, but apparently according to the member of staff this was the only way to pay by card was to serve myself. I do not wish to use a self-service till I do not wish to serve myself. I was told by the manager that this was a trial being done by Matalan if this is true and it becomes standard that you can only pay if you serve yourself, I will no longer be using the store