I put a order through on a Saturday and paid for next day delivery but still haven't arrived. There isn't a tracking number or anyway to check the status on the official website. What has really ticked me off was that I sent several emails and tried the customer service helpline but nobody answered or replied to my emails. Never mind about the 5 pounds I paid for next day delivery, nothing they do will compensate for the frustration i felt and time consumed searching for ways to contact them. I will definitely NOT be a returning customer nor will i recommend Matalan.co.uk to anyone i come across.