I have only awarded one star as there wasn't an option for zero stars. The customer care is absolutely obismal, the phone line doesn't work and hasn't for over 2 weeks and the email address which is meant to respond in 4 hours still hasn't contacted me from 6 days ago. I've had parts of my order missing for over a month and have been forced to rebut parts for a bathroom from elsewhere due to this. I have now spent an additional £500 which could have easily been avoided. I'm now in the process of trying to arrange a refund. Doesn't look like this will happen any time this year. DONT USE TGIS COMPSNY.