The item you described on online was not the same as the item that was delivered to us. We called your call centre and was told that it was a replacement and was exactly the same. It was not the same as there was no aluminium content in the chairs that you delivered. We chose chairs with metal as all the others we had viewed in local storeswere just plastic and we wanted something stronger. We were given the option of returning free of charge but we needed immediate use of the chairs and we didn't want the bother of choosing further products from a nother source? We were then offered a small discount which we accepted. We did not notice until after that there was slight damage to one of the chairs!! Not a good experience but we settled for second best through exasperation. This was a long while ago so why have you waited so long to ask for our review?
3 years ago

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Alice, Customer Support

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