Used on-line order. Placed order about 5pm and paid for the next day collection service. Is was not until I had fully placed and paid for my order that I saw a message stating that the next day delivery is only available up to 4pm. I explained to customer service who was not helpful and advised I should have read the T&C's and refused to refund me the amount I had paid for the next day service. My argument is that if the was not available after this time then why did it allow me to select and pay for this service. Customer services agreed but still refused refund. For the sake of £1.99 I will NEVER use this store again.