Shocking experience with Matalan customer services online.
4 weeks and still trying to eat a refund for a top that all stitching came loose after wearing once.
Numerous emails, photos, descriptions etc sent as they can’t keep track of a simple complaint.
Tried sending me £15 vouchers instead of refunding the full value.
Annoyed is an understatement
5 years ago
Matalan has a
3.6
average rating
from
1,858
reviews
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