I made a £190 delivery order with Matalan having to recieve the order for next day delivery. My delivery was not delievered to be. I contacted Matalan customer services and it was taken them 3 weeks to deal with my claim. They have now concluded that the parcel was delivered and signed for. The signature for the parcel wasn't a signature it was a scribble who h has no indication that it was signed by myself. During my emails back and fourth with. Customer service I have had to send 3 emails at a time before receiving a response. There service has been terrible and I will never again be using Matalan again or there services.