Having found the website by accident I am always wary about with whom I am dealing with. I filled in the web order which was a bit awkward and I had a querie, noticed a telephone number at the top of the page and rang to discuss my queries. Well, it could not have been better the help offered was exceptional and not usually found in modern day computer shopping. My queries were sorted and the order placed. The whole bathroom was received as promised the next day with only one querie of a missing tap, which evidently was not offered in the bundle, Matalan direct ( sophie) quickly dealt with it and the tap arrived the following day, I cannot emphasise enough how good and professional this company and the staff are, and would highly recommend them.