Made an order in the evening on line, for two pair of track suit bottoms, realised after ordering I had entered wrong size, sent an e mail to customer services next morning asking if they could amend my order size from small to medium (have yet to receive a reply). Decided to telephone their customer service after a 25 minute wait on the telephone finally got through, ask if I could amend my order, was told once ordered they can’t make changes even though my order has not been dispatched yet. What was so difficult about this request. Get you act together Matalan
2 months ago

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