Have been a Customer of Matches for years .
I recently bought Gucci fine jewellery 18ct gold earrings as a Xmas gift for my daughter .
They were delivered in a plastic bag , without a Gucci box or packaging .
On enquiring with Gucci , have been informed that no fine jewellery is sold without a box and packaging .
I have complained, but I have been totally dismissed .
3 years ago
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