I never leave reviews but Matchesfashion is the worst “luxury” goods online shop! I received my parcel with a delay (10 days later than expected) and the item was defective and in very bad condition. I emailed them 3 times and then they answered after days asking for photos of the defective item. Then they told me they can replace the item once I return it. The parcel didn’t even had an invoice or a return label inside and I couldn’t return it! I explained the situation AGAIN and they didn’t even answer to my emails once again ! I paid 390€ for defective sunglasses and now I cannot even return them ! My worst online experience ever !