Fraudulent! I had some issues with their website and contacted Customer Service for the return label. I was sent a return label and return forms via email AFTER they went under administration only to find out today, that I won’t get a refund or the clothes (back) I have apparently now paid for. I received 3 Customer Service emails in total, none of which stated that they won’t be able to “honor” the refund. Now they’re “terribly sorry for any inconvenience” aka stealing 600€ from me and hundreds of thousands from others. I don’t know how this is not illegal.
1 year ago
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