I am in the same situation as others except I never received my order made on March 6 and they told me they won’t issue a refund even if the package is lost… I suspect all the orders shipped on March 6 were in fact never shipped. They told me the package is stuck at customs and I should wait whereas UPS confirmed me they never had the package in hand and when I asked the tracking number for the package sent from the UK to NL, they responded that they can’t, it’s confidential 🤔 So I have no proof the package was indeed dispatched. I really believe all the orders shipped on March 6 were not shipped. I saw numerous reviews saying their order shipped on March 6 were never delivered and they have the same tracking : label created, UPS has not yet the package.