My entire experience with Matches has been appalling. - Firstly I bought a dress 2 months ago and was not notified in the email, product page, basket or checkout that it wasn’t available for a refund. During this process the website failed to have proper product terms and conditions. - Matches refused to give me a refund, despite their failure to clearly state T&Cs online in a visible point. Instead I was offered me a credit to use within 12 months. - Now, 1.5 months later, it is invalid as they have appointed administrators. What an absolute joke of a e-commerce website. DO NOT BUY from them.