If you're already taking 4 hours of my weekend away from me -- don't show up 30 minutes after that window. The driver texted me and asked me to move the mattress out into the yard, which was annoying enough. But I did that. And even then, he showed up 30 minutes late, said nothing to me, threw the mattress on top of his SUV, and drove off. Maybe the company overbooked him, so it's not his fault. But I will not be using your company again, and I plan on sharing this review on Yelp.
8 years ago
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