Mattress Disposal Plus Reviews

4.8 Rating 3,330 Reviews
94 %
of reviewers recommend Mattress Disposal Plus
4.8
Based on 3,330 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Easy to book. On time service. Excellent communication.
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Posted 1 day ago
hassle-free experience.
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Posted 2 weeks ago
Communication was spot on and picked up everything as promised
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Posted 3 weeks ago
Jorge and his partner were prompt, friendly, and efficient. Will absolutely use this service again!
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Posted 4 weeks ago
The guy who picked up our couch, tried to rip us off. The furniture store, Furniture and beauty Xpress out of Canton, where we got the couch was asked to come and pick up the couch. The pick-up guy said “If you pay me $200, I’ll take it off of your credit”. Of course, we didn’t because it was supposed to be taken off anyway. We are young newlyweds & feel we were being taken advantage of. Don’t let it happen to you.
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Posted 1 month ago
Received a call to let me know the ETA for pickup. Was very polite. Mattress was picked up quickly. I'm a satisfied customer.
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Posted 2 months ago
One of the easiest online services ive ever used!! Brilliant!
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Posted 2 months ago
Great service! Same day booked and picked up at a reasonable price, thank you!
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Posted 2 months ago
The pickup crew was very nice, respectful, and efficient.
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Posted 2 months ago
David and Diego were amazing! Efficient service! Worth the price!
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Posted 2 months ago
Incredible service. Competitive pricing and on-site staff was wonderful. Highly recommend using load up!
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Posted 2 months ago
Super easy and quick process! We brought our mattress outside of our apartment complex when we received confirmation our driver was on the way. It was picked up within 10-15 minutes and we got a text after confirming it. Thank you guys!!
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Posted 3 months ago
Service was great no issues during pick up.
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Posted 3 months ago
William was very nice and quick with helping us! Will definitely recommend this service in the future!
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Posted 3 months ago
Service was great no issues during pick up.
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Posted 3 months ago
They were prompt and very professional. I would highly recommend them!
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Posted 3 months ago
Pablo kept me up to date About when he was going to arrive at my residence.Very courteous and professional. Even though I had to get my furniture back period, Due to Some severe mechanical problems with my vehicle. I get pablo a five star rating. Thank you .
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Posted 3 months ago
Mattress picked up as scheduled.
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Posted 3 months ago
I’m not sure how to review this service because it lasted over 2 days when it should’ve been one easy pick up. I initially scheduled for Saturday between the hours of 8a-12p. The loader never showed. I tried calling him with the number that was given and no response. I tried reaching out to Load Up but the numbers, emails, and texts messages kept going in circles. I could not speak to anyone! Then I finally got in contact with someone. They told me they were sorry and they would schedule someone else between 6p-7p. This was very inconvenient as I was in the process of moving and needed the mattress gone asap. Then I received a phone call saying this loader couldn’t make it and could I change the loading date for the next day which was even more inconvenient. However the young men who did show up on the second day was professional and on time. They moved my mattress and box spring without any problems. I give them 5 stars but the overall service of the company was not good in my experience.
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Posted 3 months ago
Super easy to use. You can pick your date and time and they try to recycle the mattress, if possible (big plus). They keep you updated for the delivery, show up on time, and are in and out in nothing flat. Can't say enough good about them. Will definitely use them again. They pickup all kinds of things. BIG 5-STARS!
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Posted 3 months ago
Mattress Disposal Plus is rated 4.8 based on 3,330 reviews