Used service to request mattress pickup. Online process was simple to complete, and price was comparable to trash hauler. Was able to book pickup within 4 days and within time frame that worked with my schedule. Received courtesy phone call that morning regarding progress of pickup. Pickup truck arrived on time. Both employees were friendly and considerate. Mattress pickup took no more than 5 minutes. Overall, I would highly recommend and re-use this service again: no hassle whatsoever from start to finish, no hidden fees and low priced, and quick and friendly service.