Was told you'd be by around 4p-8p. Got a call saying they were on their way to the property at 11a. Normally changing schedule on such short notice is kind of difficult and sometimes annoying. However, this appointment was made last minute, and y'all were able to accommodate the service the next day, which was awesome in itself. So, the last minute earlier pickup was even better. The guys who retrieved the mattresses were funny and personable. We are glad we were able to get these items recycled, rather than tossed in the dump. Thanks for offering the service, and for beingso helpful. Your company rocks. Meg Hinton :)