Unfortunately, this "insured" company does not cover any damages to your property or possessions, even if the damage results from negligence of their workers. Furthermore, the company states that any coverage to any damages must be worked out individually between the customer and the individual worker who committed the damages, completely outside of Mattress Disposal Plus. When my hardwood floors were damaged due to the workers dragging them instead of lifting, I did not receive any financial refund. Instead, the company suggested that I "work out" a deal with the worker who had damaged my floors. Additionally, the worker who damaged my floors was quite unprofessional and had no knowledge regarding his company's policy to damages on the job. If you must use this company, spare yourself any drama and have curbside pickup.